Cancellation and Refund
Overview
At Ziko Lifestyle, we strive to create a seamless shopping experience because your satisfaction is our top priority. If your purchase doesn’t meet your expectations, we’re here to assist you.
Returns and Exchanges (India)
- 7-Day Guarantee: Enjoy a 7-day period from the day of delivery to request an exchange or return.
- Pristine Condition: To qualify for a return, items must be unused, unworn, and in their original packaging with all tags attached, & purchase receipt.
- Simple Process: Contact us within 7 days, and our team will guide you through the return or exchange steps.
- Shipping Costs: Please note that shipping fees are non-refundable. Returns will be processed as store credits for your next purchase.
- Exchange with Ease: If you need a different size or style, we happily offer exchanges without any additional fees, as long as you request them within 7 days.
- Exceptions: Custom-made items and select accessories are non-returnable.
International Orders
Final Sale Notice: Unfortunately, international purchases are final and cannot be returned or exchanged, so please verify your order details carefully.
Refunds
- Quick Refund Requests: For eligible returns, submit your request within 7 days. After inspection, approved refunds will be credited.
- Convenient Returns: We’ll take care of the return logistics by arranging pickup from your location.
Important Information
- Gift Returns: Items sent as gifts can be exchanged for store credit.
- Order Cancellations: We do not process cancellations once an order has been confirmed.
Thank you for choosing Ziko Lifestyle! If you have any questions or need assistance, reach out to us at info@zikolifestyle.com or call us at +91 81042 60408 (11 AM – 7 PM). We’re here to help you every step of the way!
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